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CASE STUDY

Little Garden Spa - Boosting Leads with Optimized Ads

Little Garden Spa - Boosting Leads with Optimized Ads
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Little Garden Spa

Little Garden Spa, a growing health and beauty service provider in Vietnam with a 1M+ customer base, adopted and optimized Click-to-Message Lead Optimization (CTM - LO) ads using Pancake and drove considerable outcomes

Meta Integration
Chat Sequences
+33%in Lead Volumes
-25%Cost Per Lead (CPL)
+20%CTM - LO Budget
The StoryThe Growing Service Provider
Little Garden Spa, a fast-growing health and beauty service provider in Vietnam with over 1 million customers, saw a growing need to maximize the power of conversational traffic.
The Growing Service Provider
The Goal

Improve Lead Quality

After using CTM ads to increase the number of lead optimization, Little Garden Spa aimed to enhance lead quality to boost conversions and drive business growth.

THE SOLUTION

THE SOLUTION

Click-to-Message: Lead Optimization Ads
Little Garden Spa implemented CTM ads with a Lead Optimization objective, supported by Botcake's event signal sending and automated chat sequences
They tested these ads against their business-as-usual (BAU) ads, which were optimized for conversation volume.
THE SUCCESS

THE SUCCESS

Better Quality, Lower CPL

After a 2-week split test, Little Garden Spa was able to measured the following results:

Cost per Lead: 25% lower vs. ads optimized for the number of conversations
Lead Volume: + 33% vs. ads optimized for the number of conversations
By optimising our business messaging campaign for leads, we were able to manage our budget more effectively. We successfully reduced the cost per lead while simultaneously enhancing lead quality. The A/B test results have been excellent, and we are excited to continue this partnership with Meta and Pancake.
Mr. Huy
Mr. HuyHead of Digital Marketing, LG Clinic
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