BOTCAKE FOR SERVICE REMARKETING
Boost retention with timely re-engagement
Reignite interest with personalized offers, timely reminders, and service suggestions, all powered by AI
BOTCAKE BY THE NUMBERS
Backed by real results, proven by data
From appointment reminders to post-service follow-ups, Botcake helps service businesses build customer loyalty
BOTCAKE FOR SERVICE REMARKETING
Boost sales with smart remarketing
Re-engage leads and convert chats, automatically
FEEDBACK COLLECTION
Turn every conversation into an insight
- In-chat ratings with one-tap interactive buttons
- Short surveys and web forms inside Messenger or WhatsApp
- A simple dashboard to track and act on customer sentiment
+ 40% CSAT Score Tracking + 30% Faster Feedback Collection Up to 75% Completion Rate for Short In-Chat Surveys
INCENTIVE PROGRAM
Show customers you care, and keep them returning
- Send personalized offers based on service history
- Deliver digital loyalty cards in chat
- Distribute and redeem coupons automatically
20% increase in repeat purchase rate from personalized offers Boost customer lifetime value (CLV) 70% coupon redemption rate from chat offers
POST - SERVICE FOLLOW - UPS
Follow-up post-service without lifting a finger
- Send appointment reminders automatically
- Provide follow-up prompts for next visits
- Alert customers before service packages expire
90% reminder open rates + 15% in upsell or package renewals 20%+ reduction in no-show appointments
NEW SERVICE LAUNCH
Turn announcements into bookings
- Target campaigns to the right segments
- Provide AI-powered service recommendations
- Offer in-chat promotions with instant booking links
25%+ booking increase from chat announcement + 15% engagement rate vs. generic broadcasting 35% CTR via WhatsApp
Trusted by leading businesses
BOTCAKE SALE SUCCESS STORY
Discover how service businesses are using Botcake
Gangwhoo Hospital - Scaling Business with Botcake
Expanding globally, Gangwhoo Hospital leveraged WhatsApp with Botcake to strengthen customer engagement and boost performance:
10%Increase in purchases
on WhatsApp
1.9xConversion rate from messages to
purchases on WhatsApp
FAQ
Book your free demo for more detailed consultation
Are feedback forms customizable for different service types?
Yes. You can fully customize the information fields in your Messenger webform to match the feedback you want to collect, depending on your service type or business needs.
Are promotions personalized or the same for every customer?
You can choose either. Botcake allows you to set rules for coupon distribution, whether it's the same offer for all customers or personalized based on behavior, purchase history, or segment tags.
What kind of follow-ups are most effective in the service industry?
While it depends on the service, two highly effective follow-ups are automated appointment reminders and service quality feedback requests. Both can be A/B tested in Botcake to see which drives better engagement.
Can I add booking links or buttons directly in the new service launch announcement?
Absolutely. You can include booking buttons, service details, and pricing directly in the announcement message, making it easy for customers to take action immediately.
Can I use the chatbot reminders to other types of service, such as test drive reminders?
Absolutely. You can easily customize the reminder content to match your specific service needs, including test drive scheduling or any other appointment-based service.
Will sending messages through the chatbot be considered spam?
No. As long as you're using Marketing Messages or approved message tags supported by Botcake, all communications remain compliant with platform policies.
Can I integrate my CRM to track the customer journey?
Yes. Botcake supports CRM integration, allowing you to track the full customer journey, segment your audience, and deliver personalized marketing messages effectively.
Discover how your business can connect with customers 24/7 with Botcake
By applying, you’ll get early access to partnership resources, dedicated support, and joint roadmap opportunities with Botcake.
- Automate your customer messaging flow
- React thousands with bulk marketing message campaigns
- Blend AI power seamlessly with your customer service