Non-Commerce

AI Chat That Works for Your Service Business

Automate FAQs, scheduling, and lead follow-up — all inside chat with AI

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Botcake by the numbers

Backed by real results, proven by data

Turn chats into conversions with AI-powered flows

Save up to20%Cost per Lead

Increase up to34%Qualified Customers

Increase up to66%Booking Appointments

Not Just Chat. Smarter Lead Handling

Built to work with CRM system or lead management tools

Chat Smarter, Serve Better

Botcake AI for Service-Based Businesses

Botcake helps you automate FAQs, bookings, and lead follow-ups — all inside chat

Salons, Spas & Clinics

Automate appointment bookings, send reminders, and answer service-related inquiries 24/7

Education & Training Centers

Handle FAQs about courses, collect lead info, and guide students to enrollment via chat

Healthcare Providers

Let patients schedule check-ups, receive pre-visit instructions, and ask basic questions — without waiting in line

Agencies & Service Businesses

Qualify leads, send pricing info, and provide tailored recommendations based on customer needs

NON-COMMERCE

Social commerce made easier than ever

A powerful set of features, assisted by AI, to help you sell directly inside conversations

AUTO-RESPONSE

Respond to every customer, 24/7

Set up welcome messages that boost engagement
Trigger automated responses based on customer behavior
Qualify and segment leads instantly with quick screening questions
Handle routine inquiries 24/7, consistently

SERVICE CATALOG SHOWCASE

Send your service offerings directly in chat

Build your catalog manually or import from connected platforms
Personalize browsing and boost conversion with a smart tagging system
Customize service details to speed up the decision-making process
Automate sending service visuals for better engagement and trust

INTERGRATED LEAD COLLECTION

Automate and simplify lead capture

Enable catalog-based smart service recommendations via AI chatbot
Use webforms or auto-qualify leads through in-chat questions
Offer seamless payment methods right in the conversation
Connect and sync customer data across CRM or Google Sheets

APPOINTMENT SCHEDULING

Streamline your booking process

Enable manual or automated appointment scheduling
Seamlessly connect to Google Calendar and CRM systems to manage all bookings in one place
Send automatic appointment reminders with smart chatbot sequences

POST-SERVICE AUTOMATION

Automate post-service follow-ups with AI

Send automated follow-up messages after service completion
Collect ratings and feedback using in-chat webforms and surveys
Schedule automated reminders for upcoming appointments

Grab up to thousands of FREE broadcast messages here!

Discover how businesses from different industries deliver measurable results with our AI - powered automations

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AI-POWERED CONSULTATION AND CLOSING DEALS

24/7 AI Sales Agents to Guide Every Step

Close more sales with round-the-clock AI assistance

Smart Service Recommendations

Identify customer intent by using keywords from their messages and comments to trigger predefined flows that recommend products

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Customizable AI Model

Train your chatbot to match your brand’s tone and personality, and deliver responses with authenticity.

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Automatic FAQs

Answer your customers' frequently asked questions instantly, anywhere, anytime, 24/7.

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Reminders & Follow-up Messages

Automate appointment reminders and follow-ups, using service history and loyalty data to recommend the next best offer

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Trusted by leading non-commerce businesses

Botcake Non-Commerce Success Story

Discover how Non-Commerce businesses use Botcake

Gangwhoo Hospital - Scaling Business with Botcake

Expanding globally, Gangwhoo Hospital leveraged WhatsApp with Botcake to strengthen customer engagement and boost performance:

10%Increase in purchases on WhatsApp

1.9XConversion rate from messages to purchases on WhatsApp

FAQ

Book your free demo for more detailed consultation

Can I set different auto replies based on customer questions (e.g. pricing, service hours)?

Yes. You can use keyword detection to trigger specific auto replies based on what your customers ask.

Can chatbot categorize services to make them easier to find?

Absolutely. Botcake lets you tag your services, allowing customers to browse offerings more easily by category.

Can I sync collected leads to my CRM or Google Sheets?

Yes. You can also use CRM data to segment customers and send targeted messages from Botcake.

How do I manage and adjust available time slots?

You can set booking limits (e.g. up to 90 days in advance) or keep it open within your business hours.

How do I re-engage past customers who haven’t returned in a while?

Use tools from Botcake’s Growth Toolkit, like sending exclusive offers via our coupon feature, or running interactive mini-games (e.g. lucky wheels or quizzes) to spark engagement and bring them back.

Discover how your business can connect with customers 24/7 with Botcake

By applying, you’ll get early access to partnership resources, dedicated support, and joint roadmap opportunities with Botcake.

Automate your customer messaging flow
React thousands with bulk marketing message campaigns
Blend AI power seamlessly with your customer service