All-in-One Selling Tools
AI Tools for Chat-Driven eCommerce
Automate cart setup, product picks, and orders — all through smart AI chat flows that drive sales
Cart Configuration
Product Catalog
Order Management
Webform on Messenger
All-in-One Selling Tools
Sell directly in chat with an AI-powered Chatbot
Botcake replaces complex checkout flows with instant, AI-powered chat transactions — so your buyers never drop off
WHAT BOTCAKE CAN DO
All the selling tools you need - inside the single chat
Turn your inbox into a fully functional storefront - instantly and automatically
Cart Configuration
Smart cart setup inside chat
You configure: Product flow, variants, pricing, and cart logic.
Buyers engage: They add items and complete orders without leaving the chat
Webform in Chat
Collect orders across chat platforms
In-chat forms to collect delivery details and confirm orders.
Customers fill in info and place orders instantly — no redirects.
In-stream checkout
Seamless checkout inside chat
You configure: Payment methods like Stripe, COD, or bank transfer inside the chatbot.
Customers pay directly in chat and get real-time confirmation.
Product Catalog Management
Manage all products in one place
You configure: Product listings, smart tags, and categories synced across platforms.
Customers browse personalized product recommendations inside conversations.
Post-purchase Engagement
Build loyalty after every sale
You configure: Thank-you flows, review requests, and exclusive offers.
Customers receive follow-ups that drive loyalty and repeat purchases.
AI-powered Sales Assistant
Let AI handle routine chats — you focus on customer experience
Auto-reply to FAQs, collect orders, and qualify leads with smart AI agents
Seamlessly hand over to human agents for high-value conversations
FAQ
Book your free demo for more detailed consultation
What is Chatbot for Ecommerce?
A chatbot for e-commerce is an AI-powered assistant that helps businesses sell products directly through messaging apps like Messenger, WhatsApp, or Instagram.
It can answer product questions, show catalog items, guide customers through checkout, apply discounts, and confirm orders — all within a conversation, without needing a website or human agent.
What makes a chatbot for commerce different from a regular chatbot?
Commerce chatbots go beyond support — they help customers shop, apply coupons, and place orders automatically.
Can I really sell products inside Messenger or WhatsApp without a website?
Yes — Botcake enables complete in-chat shopping, from product catalog to payment confirmation.
How does the chatbot handle abandoned carts or incomplete orders?
Botcake can trigger personalized follow-ups to recover lost sales and bring customers back to checkout.
Can the chatbot collect customer data and sync with my CRM or POS?
Yes — all orders and leads captured via chat can be synced with your existing systems in real-time.
Essential Tools to Grow Sales
Discover how e-commerce brands grow with Botcake
Ilaby Kids, a Vietnam-based children’s fashion retailer, partnered with Botcake to improve discoverability and drive sales
Discover how your business can connect with customers 24/7 with Botcake
Book a demo and discover how Botcake helps you:
- Automate your customer messaging flow
- React thousands with bulk marketing message campaigns
- Blend AI power seamlessly with your customer service