Meta cập nhật 2 tính năng mới nhất: Mua sắm trực tiếp trên Messenger và Công cụ mua sắm lên Livestream hỗ trợ nhà bán hàng tối ưu vận hành và cung cấp một trải nghiệm mua sắm liền mạch với sự hỗ trợ từ Pancake 

Meta ra mắt tính năng khám phá sản phẩm trên Messenger và công cụ Livestream giúp tương tác tốt hơn với khách hàng

Giao Hàng Nhanh ra mắt dịch vụ X2 Nhanh - Chuyển phát nhanh siêu tốc, Giao nhanh ngay trong ngày.

Trước đây, với Messenger Event API, nhà bán hàng có thể đồng bộ dữ liệu đơn hàng từ Pancake POS tới Trình quản lý quảng cáo dành cho trang Facebook. Bước sang 2024, Pancake mở rộng kết nối API Chuyển đổi (Conversions API) giúp nhà bán hàng áp dụng tính năng này với cả trang Instagram và tối ưu chiến dịch quảng cáo tin nhắn trên Instagram. 

Tối ưu Sự kiện mua hàng cho quảng cáo Instagram với Pancake

Chiều ngày 14/12/2023, Pancake cùng các diễn giả khách mời đã trò chuyện và trao đổi những góc nhìn đa chiều liên quan đến hoạt động kinh doanh thương mại điện tử tại Việt Nam trong suốt năm 2023 và bật mí những cập nhật mới nhất từ các nền tảng cho 2024.

Talkshow: "Kinh doanh thương mại điện tử - Nhìn lại 2023 và Bật đà tăng trưởng 2024"

Tin nhắn tiếp thị Marketing Message là gì? Các nhà bán hàng có thể ứng dụng Tin nhắn tiếp thị như thế nào để nâng cao hiệu quả tương tác cho doanh nghiệp trên Messenger?

Tăng trưởng bán hàng với tin nhắn tiếp thị Marketing Message

Thương hiệu Thiều Hoa đã hợp tác cùng Pancake - Đối tác kinh doanh của Meta - thực hiện chiến dịch quảng cáo Nhấn để nhắn tin, gồm 1 chiến dịch có định dạng quay vòng và 1 chiến dịch có định dạng bộ sưu tập. Theo đó, lợi nhuận đã tăng 2,7 lần trên chi tiêu quảng cáo.

THIỀU HOA: Thu hút khách hàng bằng quảng cáo trên Facebook và Messenger

Với sự hỗ trợ từ nền tảng Pancake và Meta, Mịn Decor đã tối ưu trải nghiệm mua sắm của khách hàng bằng cách triển khai tính năng nhắn tin cho doanh nghiệp giúp tăng nhiều lần doanh số đến từ quảng cáo.

MỊN DECOR: Thành công với hàng ngàn đơn hàng trực tuyến

Kinh doanh hội thoại trong những năm gần đây ngày càng trở nên quan trọng đối với tất cả doanh nghiệp và nhà bán hàng, và chúng ta nên tập trung vào tiềm năng này để tăng hiệu quả hoạt động và mang lại kết quả kinh doanh tốt hơn.

Tăng trưởng kinh doanh nhờ việc khai thác tiềm năng Thương mại hội thoại

Mỗi tháng doanh nghiệp có thể sử dụng Messenger để thu hút sự quan tâm về sản phẩm mới, khuyến khích khách hàng tiềm năng mua hàng hoặc sử dụng dịch vụ hiện có. Quảng cáo Click-to-Message là hình thức tiếp thị không thể thiếu cho các nhà bán hàng muốn mở rộng kinh doanh trên các nền tảng của Meta.

Quảng cáo Click-to-Message: Tận dụng cuộc trò chuyện để nâng cao doanh số bán hàng

You need to enter the content so Bot can get the content and reply. The content can be manually entered or selected from a custom field

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Enter Group name

Provides a feature that allows you to send bulk messages to customers

Card name

Name

Add up to 2000 symbols to describe your company or business. For clarity, break down the info into a bulletin list with up to 200 words in each part. We recommend that you add more information about your products or services, offers, and purchase methods. Also, you can add links to your websites, online catalogs, or social media.

Cancellation status cannot be synchronized via the shipping unit that has taken the goods

Order is locked, are you sure to change order information

The system will cancel the order with the old shipping unit and create a new waybill code

Order contains product which is not available in warehouse. If you still want to crate this order, stock number in inventory will become incorrect

When this function is enabled, applications that have received their waybill codes through the system will be blocked from editing the order

The system will synchronize the change order information with

The system will cancel the old bill of lading code and return the changed order

Provides a range of growth tools to meet your needs.

Download Coupon List

A note about the field for you and other admins.

Edit title

Edit date title

Edit selection title

Please input WebForm's name

Custom webform

Button title

"Skip" button text

View all the changes made to this customer

Page {{name}} will be hidden from the dashboard

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Please refresh permission and re-connect your pages on Botcake.

Button Title:

Enter title...

Rate Experience

Hey {{user_first_name}}! We'd love to learn more about your experience. Can you please answer a couple of questions to help us to improve our services.

How would you rate your experience

Let know how they are doing by answering two questions.

Great, we'd love to learn more. Please rate your experience from 1 to 5 stars (scroll right to see all the options).

Rate your experience

Create sample scripts available on sales for the shop. Note: The sample only has basic flow, the shop must set up specific messages and actions for this model.

Your flow currently has no errors. You can click Try it out to check the activity of the flow or continue editing!

Congratulations!

This is the Facebook font changer developed by Botcake. All are Unicode fonts so they can be displayed almost anywhere that you can paste to. The advantage of this font changer is to support Vietnamese!

Botcake will automatically detect when you use a touchpad or mouse to optimize your experience

Block is missing a title

Input tool's name:

No title

Subtitle

Title

The content type is not appropriate

Messenger content with no type

Do you agree to remove the proof of transfer

Confirm Delete

Transfer confirm

Are you sure to authenticate this transfer?

Discount on each product

The system calculates the discount on the exchange order according rate of order returned

Declare order value. GHN will rely on this value to compensate if any unexpected things happen (lost, damaged ...)

Don't worry, you can still connect other channels later!

Messenger - Great platform to interact with customers.

Helping businesses take care of customers via Google

Instagram is a great channel to market your products.

Follow the instructions to create your first chatbot!

Line - Breaking through conversation, raising the value of life

Reach new audiences with engaging content using TikTok For Business

Join the world with customer care via Viber

Blend into the world by taking care of customers through WhatsApp

Zalo OA - The leading chat platform in Vietnam

Connect to Botcake

Which <1>channel</1> do you want to start with?

Google Column Titles

This is what you need to know in Botcake

You can activate "Get started" button for customers to proactively initiate a conversation.

Configure default reply to welcome new customers and engage with returning ones.

Botcake will automatically respond to customer messages containing keywords with a preset message and action.

Automated personalized customer experiences.

Help you configure a welcome message that impresses new customers.

You can copy data from the current page to a selected page

Copy keyword to another page

Copy keyword

The keyword will trigger when the voice contains the keywords you have set.

Helps you easily extract information from audio files efficiently, saving time and improving work productivity.

Bot action

Keywords

Upload

Message content

Manage your conversations more professionally and efficiently with Pancake!

Connect businesses with customers across multiple platforms

It would be a flaw not to take care of customers on Messenger with Botcake

Over 100,000 coupons distributed 
 🚀 Increase 30% conversion rate from online to offline 
 🌟 Campaign with the highest conversion rate

Increase 6135 new conversations 
 📈 +13.8% conversion rate 
 👥 Over 900+ customer conversions

Consult 95% of conversations outside working hours 
 🤖 34% leads from chatbot 
 🌟 11% quality leads

-20% cost per conversation 
 💡 +34% potential customers 
 📅 +66% customers booking appointments

We have reduced conversation costs by 33%-50% and cost per lead by 20%

💡 x8 times return on ad spend 
 🤖 50% online orders 
🌟 1x3 times customer response rate from ads.

Help businesses take care of customers via Google

Instagram is a great channel to promote your products.

Line - Breakthrough the game, raise the value of life

Botcake provides statistics to each message sent to customers, thereby increasing the ability to analyze business performance..

Join the world with customer care via WhatsApp.

Botcake synchronizes with other products in Pancake ecosystem such as POS, Pancake, Webcake, bringing efficient and flexible work performance.

Broadcast logs

Message content (can be used or edited now)

The tool optimizes the experience to bring a seamless and engaging experience for audiences on Facebook and Instagram

Are you sure you want to delete this menu?

Allows you to create and apply custom menus for each contact based on actions

Automatically push and manage orders through 

Enter menu title

Fast access Fanpage information through Main menu.

Encourage Fanpage organic engagement via FAQs.

Please enter menu name

Main menu is a simple way to provide your subscribers with easy-to-reach options, such as a HELP button that sends subscribers a message with useful information or direct them to your main website.

The feature will help subscribers to start conversations with the business through a list of frequently asked questions. For optimal effectiveness, display a maximum of 4 FAQs at the beginning of the conversation. Botcake can automatically provide responses using pre-configured flow of content for each question.

Build smart, multichannel AI chatbots for Facebook Messenger, TikTok & WhatsApp. Automate replies, boost sales & run bulk messaging campaigns with ease.

No subtitle yet

No title yet

Copy Message

Enter new flow name

Download customer information

Header content cannot be empty

Content may contain only text, images or collections

Template name cannot be empty

Message containing button(s) exceeds the character limit (640)

Please enter a title for the question and the title must be >= 5 characters

Please enter subtitle

Please enter title

account or create a new one to access Buy Button in your Flows. Buy Button can be used with Card, Gallery, List or Media Template elements.

You can accept payments via Messenger. You need to connect an existing

This content will be sent to people who comment on your post.

Explore our pricing plans to find the perfect fit for your needs.

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Products inside will not belong to any category

Do you want to complete the newly created product ?

Do you want to continue creating transfer ?

Name of Quiz

This is an advanced feature that helps your Chatbot work automatically based on the logic "if condition A is satisfied, action B is performed".

Time is calculated from the time the sequence is attached

Please add title for button

Do you want to delete the key

Do you want to disconnect?

Do you want to refresh the key

Delete tool

Do you want to delete this reply template?

Send event when customer view and add product to cart

Reset Bot

Personalized customer experiences, increased business efficiency

Set up smart auto-replies effortlessly

Explore guides and tutorials for Botcake

Suitable for service industries, salons... that need to make appointments with customers

Helps you connect multiple platforms to automate workflows.

Insert products from Meta Catalog into your direct messages.

Break through conversations and elevate the value of life.

Chatbot for Zalo OA and flexible ZNS sending

Gear up for Summer 2025 with the hottest <1/> new messaging solutions!

Build AI-powered workflows with ease

Start your Botcake journey in minutes

Seamless scheduling & smart notifications on Google Meet

Automate notifications & boost engagement on WABA

Break through conversations and elevate the value of life

During a Page's conversation with a customer, if a customer would like to place an order, the Page can send the Structured Information Template for the customer to fill out. The template requests information for shipping purposes such as name, address, city, state, and country.

System

This is the Default Message of Fanpage

First message to welcome your subscribers

Add a title or choose which type of media you will use for this header.

Enter the text for your message in the language that you are selected.

Content for authentication message templates cant not be edited. You can add additional content from the options below.

Meta ra mắt tính năng khám phá sản phẩm trên Messenger và công cụ Livestream giúp tương tác tốt hơn với khách hàng

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