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Kaleea Store - Optimize Purchases and Cost with Messaging Ads

Kaleea Store - Optimize Purchases and Cost with Messaging Ads
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Kaleea Store

The Vietnam-based accessories retailer adopted Click-to-Message Purchase Optimization (CTM-PO) ads and in-chat automations to boost sales and order values via Messenger, achieving significant results.

Meta Integration
Chat Sequences
E-commerce Tools
11xCost per Purchase vs. Ads Optimized for Conversations
16xPurchases vs. Ads Optimized for Conversations
2xPurchase Value vs. Ads Optimized for Conversations
The StoryAdorning customers from head to toe
Founded in 2014, Vietnam-based Kaleea Store aims to create stylish and sophisticated shoes, bags and accessories that suit modern women’s needs.
Adorning customers from head to toe
The Goal

Driving Better Results

Kaleea Store wanted to find a way to increase both online sales and the purchase value of orders it received via Messenger, a key business and communication channel for the brand.

THE SOLUTION

THE SOLUTION

A Sharpened Messenger Strategy
Kaleea Store ran an A/B test comparing CTM ads optimized for conversations using its BAU visual with CTM–PO ads featuring a new eight-minute product video
Both targeted the same broad audience of women in Vietnam aged 21–53, while the CTM–PO ads also included an automated Botcake-powered conversation flow, enabling customers to browse and place orders seamlessly
THE SUCCESS

THE SUCCESS

Growing Purchases and Lower Cost

The A/B Test ended with the CTM-PO and conversational flows achieving significant gains, giving the brand insights into how to drive their sales with the optimized CTM campaign:

Cost per Purchase: 29% lower
Purchases Volume: 1.4x
Purchase Order Value: 17% higher
Botcake's solution makes it easier for customers to explore products, boosting purchase intent while freeing up the sales team to focus on more strategic activities
Dat Nguyen
Dat NguyenMarketing Manager, Kaleea Store
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