The fashion retailer used Botcake’s in-chat e-commerce toolkit with Click-to-Message Ads to boost sales and achieve noticeable results
Gladimax Sport aimed to reduce friction between browsing and buying by eliminating delays in responses and cutting the back-and-forth for customers, making the shopping process faster and smoother for both buyers and sales agents.
The new approach resulted in more people going on to make a purchase, at a lower cost per purchase:
This solution helps our customers learn about our products more conveniently, creates more intent to purchase, and frees up our sales team to manage their time more efficiently and focus on higher-value tasks.”