A new Era of
Botcake is Here

See how Botcake stacks up against the competition.

Botcake vs Our competitor

Botcake is more than just a regular chatbot. It helps you take care of your customers more smoothly and effectively

With smart AI integration, Botcake now becomes more powerful and intelligent.

Botcake is available on all platforms, including Facebook, Instagram, and WhatsApp.

A simple, user-friendly interface that allows for easy navigation and quick actions.

ManyChat Alternative: Compare with Botcake

Why choose Botcake?

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Billing Calculator

You need to enter the content so Bot can get the content and reply. The content can be manually entered or selected from a custom field

Discover how our solutions have transformed business operations and delivered impressive results across various sectors.

Read the latest articles, tutorials, and updates from our team.

Blog | Botcake

Blog

Enter Group name

AI waiting for customer response

AI Welcome Message

AI replies to the welcome message

<1>Starting November 1, 2025</1>, the <3>Chat GPT Block</3> will be replaced with the <5>AI Block</5> in the Message Flow feature.

Please update and check the <1>AI Block usage guide here</1>.

Personalized for each shopper, ready in minutes,
and packed with unbeatable value.

Activate your Botcake AI — Build once.
Grow forever

Suitable for online shop owners, marketers and businesses looking to optimize sales

Connect your Pancake Wallet to get started. The BotcakeAI assistant will help you with advice, customer support and optimize operations better than ever!

Suitable for service providers, customer service centers, and support teams

Default AI

Are you sure you want to delete this file? The data inside will be permanently deleted.

Are you sure you want to delete these files? The data inside will be permanently deleted.

Are you sure you want to delete this folder? The data inside will be permanently deleted.

Are you sure you want to delete these folders? The data inside will be permanently deleted.

Automatically transfer data to CRM

AI-integrated chatbots enhance customer support capabilities.

Body must be a JSON object (not array or primitive)

Optional. Enter a JSON wrapper with {{param_name}} to map AI-generated values into a custom structure.

Write, press “@” or “{“ for insert picture or input field...

Are you sure you want to move this file to the Trash? The data inside will be moved to the Trash and kept for 30 days before being permanently deleted.

Are you sure you want to move these files to the Trash? The data inside will be moved to the Trash and kept for 30 days before being permanently deleted.

Are you sure you want to move this folder to the Trash? The data inside will be moved to the Trash and kept for 30 days before being permanently deleted.

Are you sure you want to move these folders to the Trash? The data inside will be moved to the Trash and kept for 30 days before being permanently deleted.

FB Ads JSON must include a button as required by Meta

Please upload content to use this feature

Stop/resume logic

Please create content to use this feature

Provides a feature that allows you to send bulk messages to customers

No matching recipients

Add a marketing audience file

Help you set up appointments with clients effectively.

Create a Webform from a template or customize it

Card name

Register for a Pancake wallet now – just one step to unlock the power of Botcake AI.

This transition aims to:

Meta will officially remove Message Tags completely for all Facebook pages.

To continue sending messages to customers outside the 24h window, you must switch to 2 new types of messages:

📢 <0>Marketing Message:</0> Used for advertising, promotion, and re-engagement scenarios

🔔 <0>Utility Message:</0> Used for order notifications, account updates, and appointments

To ensure your automated messaging process is not interrupted, please review and update your messages according to the new standard. Refer to the instructions here:

Name

Add up to 2000 symbols to describe your company or business. For clarity, break down the info into a bulletin list with up to 200 words in each part. We recommend that you add more information about your products or services, offers, and purchase methods. Also, you can add links to your websites, online catalogs, or social media.

Create a keyword to automatically reply when people comment on your posts.

No comment keywords yet

Try adjusting filters, search, or the date range.

No posts found

Cancellation status cannot be synchronized via the shipping unit that has taken the goods

Order is locked, are you sure to change order information

The system will cancel the order with the old shipping unit and create a new waybill code

Order contains product which is not available in warehouse. If you still want to crate this order, stock number in inventory will become incorrect

When this function is enabled, applications that have received their waybill codes through the system will be blocked from editing the order

The system will synchronize the change order information with

The system will cancel the old bill of lading code and return the changed order

Provides a range of growth tools to meet your needs.

Download Coupon List

Book a demo with Botcake experts to discover the best solutions for your business

Ready to boost your business?

A note about the field for you and other admins.

Edit title

Edit date title

Edit selection title

Please input WebForm's name

Custom WebForm

Button title

Are you sure you want to remove this tag? This action can not be undone!

"Skip" button text

View all the changes made to this customer

Welcome back, {{name}}! You’re managing {{count}} Page right now.
Let’s start your journey with Botcake

Welcome back, {{name}}! You’re managing {{count}} groups of Pages right now.
Let’s start your journey with Botcake

Choose a template or create your own to set up automated conversations in minutes

Welcome back, {{name}}! You’re managing {{count}} Pages right now.
Let’s start your journey with Botcake

Let’s get started by connecting your first one. Begin your journey with
 Botcake today

<0>{{name}}</0> will be hidden from your dashboard. The page will remain active - the bot will continue working and other users can still edit it.

Do you want to hide this page?

Please adjust your filter settings and try again

Please refresh permission and re-connect your pages on Botcake.

Meta is rolling out new features for sending utility and marketing messages. Your Page has been randomly selected as one of the first to gain access to these features, starting <0>October 20</0>.

Update on <0>Meta's New Messaging Features</0>

Get started now by going to Settings section and checking out the guides below

Special Offer from <0>Meta</0>

During this testing phase:

Manage your products, orders, and online store all in one place

Button Title:

Enter title...

Features

Rate Experience

Hey {{user_first_name}}! We'd love to learn more about your experience. Can you please answer a couple of questions to help us to improve our services.

How would you rate your experience

Let know how they are doing by answering two questions.

Great, we'd love to learn more. Please rate your experience from 1 to 5 stars (scroll right to see all the options).

Rate your experience

Create sample scripts available on sales for the shop. Note: The sample only has basic flow, the shop must set up specific messages and actions for this model.

Your flow currently has no errors. You can click Try it out to check the activity of the flow or continue editing!

Congratulations!

This is the Facebook font changer developed by Botcake. All are Unicode fonts so they can be displayed almost anywhere that you can paste to. The advantage of this font changer is to support Vietnamese!

You can use the “New flow” button to strat creating

Start creating message flows now to
reach your customers

Please contact template owner to get access to this folder

Botcake will automatically detect when you use a touchpad or mouse to optimize your experience

Messenger notification text cannot be empty

Block is missing a title

Input tool's name:

No title

Subtitle

Title

The content type is not appropriate

Flow is locked

Messenger content with no type

Instructions:

Do you agree to remove the proof of transfer

Confirm Delete

Transfer confirm

Are you sure to authenticate this transfer?

Discount on each product

The system calculates the discount on the exchange order according rate of order returned

Declare order value. GHN will rely on this value to compensate if any unexpected things happen (lost, damaged ...)

Don't worry, you can still connect other channels later!

Messenger - Great platform to interact with customers.

Helping businesses take care of customers via Google

Instagram is a great channel to market your products.

It's easy to create your first chatbot. Just follow 
these steps

Line - Breaking through conversation, raising the value of life

Zalo - The leading chat platform in Vietnam

Reach new audiences with engaging content using TikTok For Business

Join the world with customer care via Viber

Blend into the world by taking care of customers through WhatsApp

Zalo OA - The leading chat platform in Vietnam

Connect to Botcake

Which <1>channel</1> do you want to start with?

Google Column Titles

This is what you need to know in Botcake

You can activate "Get started" button for customers to proactively initiate a conversation.

Configure default reply to welcome new customers and engage with returning ones.

Botcake will automatically respond to customer messages containing keywords with a preset message and action.

Automated personalized customer experiences.

Help you configure a welcome message that impresses new customers.

Do you want to report this person as spam?

Applicable to fanpages with Marketing Message spend from <0>$300</0>
(Up to <0>$3,000 Ad credit refund/page</0>)

Get <0>50%</0> back
On your <0>Marketing Message</0> spend!

 Your TikTok Business account must be verified before
<0>April 30, 2026</0> to keep its connection with Botcake

Important <0>messages</0>

You can copy data from the current page to a selected page

Copy keyword to another page

Copy keyword

If a voice message contains an active keyword, this User Input will be canceled and the keyword will be triggered

Helps you easily extract information from audio files efficiently, saving time and improving work productivity.

Set up automatic replies based on keywords in comments

Bot action

Keywords

Automatically reply to messages when matching the right keyword

Upload

Message content

Seamlessly connect Facebook, Instagram, WhatsApp, TikTok, and more with one robust business management platform.

Strong conversation & lead management

Customize configuration based on user needs, create tags to classify conversations, convenient quick reply, assign user to consult customers

Seamless Order & Customer Management

Respond to customer inquiries and finalize sales 24/7

Chatbot with AI

Manager your conversation more professionally
and effciently with Pancake!

Live chat

Connect businesses with customers across multiple platforms

It would be a flaw not to take care of customers on Messenger with Botcake

Over 100,000 coupons distributed 
 🚀 Increase 30% conversion rate from online to offline 
 🌟 Campaign with the highest conversion rate

Increase 6135 new conversations 
 📈 +13.8% conversion rate 
 👥 Over 900+ customer conversions

Consult 95% of conversations outside working hours 
 🤖 34% leads from chatbot 
 🌟 11% quality leads

-20% cost per conversation 
 💡 +34% potential customers 
 📅 +66% customers booking appointments

We have reduced conversation costs by 33%-50% and cost per lead by 20%

💡 x8 times return on ad spend 
 🤖 50% online orders 
🌟 1x3 times customer response rate from ads.

Help businesses take care of customers via Google

Instagram is a great channel to promote your products.

Line - Breakthrough the game, raise the value of life

Botcake provides statistics to each message sent to customers, thereby increasing the ability to analyze business performance..

Join the world with customer care via WhatsApp.

Botcake synchronizes with other products in Pancake ecosystem such as POS, Pancake, Webcake, bringing efficient and flexible work performance.

Broadcast logs

Message content (can be used or edited now)

The tool optimizes the experience to bring a seamless and engaging experience for audiences on Facebook and Instagram

Are you sure you want to delete all the questions

Delete questions

Are you sure you want to delete the current content of the main menu

Are you sure you want to delete this menu?

Delete menu

Allows you to create and apply custom menus for each contact based on actions

Automatically push and manage orders through 

Enter menu title

Fast access Fanpage information through Main menu.

Encourage Fanpage organic engagement via FAQs.

Please enter menu name

Are you sure you want to revert to the latest published version of the ice breaker

Are you sure you want to revert to the latest published version of the main menu

Revert to previous version

Main menu is a simple way to provide your subscribers with easy-to-reach options, such as a HELP button that sends subscribers a message with useful information or direct them to your main website.

The feature will help subscribers to start conversations with the business through a list of frequently asked questions. For optimal effectiveness, display a maximum of 4 FAQs at the beginning of the conversation. Botcake can automatically provide responses using pre-configured flow of content for each question.

Build smart, multichannel AI chatbots for Facebook Messenger, TikTok & WhatsApp. Automate replies, boost sales & run bulk messaging campaigns with ease.

Do you want to save these changes? You can edit them later if needed

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